After 20 years in the home building industry, our business philosophy can be summed up in two words " Personal Service." Hillcrest Homes is committed to create unique, quality homes that reflect attention to detail and precisely meets the needs of our clients. At Hillcrest Homes, we measure our success through the quality of homes we build each year - not by the numbers of homes. There are a lot of benefits dealing with a smaller Custom Builder right from the time a client places their first call to the time the owner turns the key to open the door of their new home! The greatest benefit of dealing with a smaller company is that the owner deals directly with the custumer ensuring excellent lines of communication. We at Hillcrest Homes encourage our customers to call us any time, day or night, if they have any concerns. Most of our customers are second even third time buyers; therefore we view them as our life-long customers. They have an excellent idea of what they want in a home, and can really appreciate the personal service they receive. They know Hillcrest can offer them a home that is both elegant and practical - as well - a quality home with excellent amenities.
Some of our customers are professionals who want to construct large home offices, while others may require in-law suites in a separate part of their home. Whatever the job, clients stay involved every step of the way. " We work collaboratively to meet all of our customer needs." After we've worked that closely with the people for six to eight months, they're more than just a customer, they're friends!
Keeping in close contact with our sub trades and suppliers helps us to ensure that a quality job is carried out every step of the way from the beginning to the end fine-tuning everything to the precise specification. Some of our trades people have been with us for the duration of time we've established Hillcrest Homes Ltd. Our trades know exactly what we are looking for on the job-site and exactly what the customer wants to see.
As a member of the National Home Warranty program of Canada, Hillcrest takes pride in meeting and/or exceeding warranty guidelines. But, perhaps, what is even more important is that we, as owners of Hillcrest Homes, take pride and are commitment to excellence. We offer an industry leading 2 year ' bumper to bumper ' on our homes plus a national 5 year structural home warranty.
At Hillcrest Homes we enjoy meeting and working withour customers every step of the way.
" A satisfied customer is our best advertisement! "